Frequently Asked Questions
We provide a comprehensive range of services across various domains, including:
- Writing: Academic research, technical writing, professional CV creation, SEO content writing, book reviews, proofreading, and PowerPoint presentations.
- Career and Academic Documentation: Visa Letters of Explanation, Statements of Purpose (SOP), professional and academic CVs, and reference letters.
- Development: Web development, Python and software development, machine learning, and cybersecurity solutions.
- Design: System design architecture, database design and management, graphic design, UI/UX design, video editing, animation, motion graphics, 3D modelling, and fashion illustrations.
- Analysis: Data analysis, data science, and SEO analytics.
For Writing Services: Place an automatic order on our platform for services like academic research, proofreading, or CV creation. Once ordered, our team starts the work and follows up via email with further details and consultation if needed.
For Tech Services: Select from our offerings in web development, software development, or machine learning. After selection, you’ll receive an email with details and we will arrange a consultation to discuss your project further. Then, simply send your project specifics to get started.
- Consultation: We begin by understanding your objectives and needs.
- Planning: We craft a personalized plan with clear milestones.
- Execution: We implement the project while keeping you informed at every step.
- Initial consultation and project scoping
- Up to two cycles of free revisions
- Secure file management for all submissions
- 24/7 customer support for ongoing projects
- Comprehensive progress reports and recommendations
- Expertise Across Fields: Our team consists of specialists in academic writing, technology development, and professional services.
- Cutting-Edge Tools: We use advanced technologies and methodologies for optimal results.
- Client-Centric Approach: We prioritize your goals and work closely with you.
- Guaranteed Quality: We maintain high standards of professionalism and excellence.
- Timely Delivery: We meet deadlines without compromising quality.
Yes, absolutely! At Athena R & T Solution, we encourage open communication. You can stay in touch with your assigned expert through convenient channels such as Email, WhatsApp, or Google Meet. This allows you to provide updates, ask questions, and track.
If you are unhappy with our service, you may request a refund under these conditions:
- Refund requests must be made within 30 days from the date of service delivery.
- Refunds will be processed within 14 business days.
- To request a refund, email athenasolution334@gmail.com with detailed reasons.
- Paystack
- Visa
- MasterCard
- Verve
- Bank Transfer
We are open to using alternative payment methods tailored to our clients' needs. If your preferred payment option is not available through our payment gateway or you encounter any issues while making a payment, we’re here to help. Please visit our 'Contact Us' page for assistance.
Your privacy and security are our top priorities. We do not share, sell, or disclose your personal information to third parties without your explicit consent, except as required by law. All data is handled with strict confidentiality measures.
You can contact us via our Contact Us page.