Terms and Conditions

1. User Responsibilities

By using our site and services, you agree to:

• Provide Accurate Information: Ensure that all information you provide is accurate, complete, and up-to-date.
• Use Our Services Lawfully: Engage with our services only for lawful purposes and in accordance with these Terms.
• Respect Intellectual Property: Acknowledge that all content on our site, including text, graphics, logos, images, and software, is the property of Athena R&T Solution or its content suppliers and is protected by international copyright laws. Unauthorized use of any content is prohibited.
• Maintain Confidentiality: Keep any login credentials or project-related information confidential and notify us immediately of any unauthorized use or breach of security.

2. Payment Terms

• Pricing: Our service fees are outlined on our site or communicated during the consultation process. Prices are subject to change, but any changes will not affect services already contracted.
• Payment Methods: We accept various payment methods, which will be communicated to you during the service engagement process.
• Invoicing: Invoices will be issued upon agreement of services, and payment terms will be specified therein.

3. Refund Policy

We strive to provide services that meet your expectations. However, if you are not satisfied with our services, our refund policy is as follows:

• Eligibility for Refunds: Refund requests must be made within 30 days from the date of service delivery.
• Conditions for Refunds: Refunds will be considered under the following circumstances:
  • The delivered service does not match the agreed-upon specifications.
  • There is a significant delay in service delivery without prior notice.
  • The quality of the service provided is unsatisfactory.

Process for Refunds: Submit a refund request via email to athenasolution334@gmail.com with detailed reasons for the request. Our team will review the request and may contact you for additional information. If approved, refunds will be processed within 14 business days to the original payment method.

Non-Refundable Services: Certain services may be non-refundable, such as customized solutions that have been fully executed as per the client's requirements.

4. Limitation of Liability

To the fullest extent permitted by law, Athena R&T Solution shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use our services.

5. Contact Us

If you have any questions or concerns about our Terms and Conditions, please contact us at:

• Email: athenasolution334@gmail.com
• Phone: +44 7442 846151

We are committed to addressing your inquiries promptly and effectively.